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|
Q-net PRO |
|
|
|
Basic |
Basic
Plus |
Standard |
TG01,
TC03, TC11 |
TC07 |
TC04 |
Tx10 |
|
1 |
up to X tasks on the ticket dispenser |
1 |
3 |
6 (36) |
100 |
30 |
10 |
6 (36) |
|
2 |
up to X tasks on a ticket
(depending on type of ticket dispenser) |
1 |
1 |
1 |
3 |
1 |
3 |
3 |
|
3 |
priority of tasks |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
4 |
primary and secondary tasks handled
at a counter |
- |
- |
- |
+ |
+ |
+ |
+ |
|
5 |
priority of customers |
- |
- |
- |
+ |
+ |
+ |
+ |
|
6 |
repeated calls |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
|
7 |
global / local waiting list |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
8 |
transfer to counter / task |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
9 |
up to X languages |
- |
1 |
3 |
5 |
3 |
3 |
3 |
|
10 |
calling the customer via voice files |
- |
- |
- |
+ |
+ |
+ |
+ |
|
11 |
daily profiles / opening hours |
- |
- |
- |
+ |
+ |
+ |
+ |
|
12 |
software keyboard |
- |
- |
- |
+ |
+ |
+ |
+ |
|
13 |
PC based configuration |
- |
- |
- |
+ |
+ |
+ |
+ |
|
14 |
on-screen configuration |
- |
- |
+ |
- |
- |
- |
- |
|
15 |
editable graphical ticket |
- |
limited |
+ |
+ |
+ |
+ |
+ |
|
16 |
ticket modification |
- |
- |
+ |
- |
- |
- |
- |
|
17 |
PC/server based handling of branches |
- |
- |
- |
+ |
+ |
+ |
+ |
|
18 |
touch screen ticket dispenser |
- |
- |
+ |
+ |
+ |
- |
+ |
|
19 |
chosing a clerk upon photo |
- |
- |
- |
+ |
- |
- |
- |
|
20 |
keyboard switch on/off |
+ |
+ |
- |
- |
- |
- |
- |
|
21 |
clerk login/logout |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
22 |
statistics on PC |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
|
23 |
statistical module, to be downloaded on the PC |
+ |
+ |
- |
- |
- |
- |
- |
|
24 |
up to X counters |
16 |
16 |
32 |
100+ |
100+ |
100+ |
100+ |
|
25 |
up to X counter displays |
16 |
16 |
32 |
100+ |
100+ |
100+ |
100+ |
|
26 |
up to X summarizing displays |
8 |
8 |
32 |
100+ |
100+ |
100+ |
100+ |
|
27 |
printing with presenter |
- |
- |
- |
- |
+ |
+ |
- |
|
28 |
high speed printer |
- |
+ |
+ |
+ |
- |
- |
+ |
|
29 |
optional card reader for priority |
- |
- |
- |
+ |
+ |
+ |
- |
|
30 |
keyboard is compatible* |
Basic |
Basic |
Pro |
Pro |
Pro |
Pro |
Pro |
|
31 |
messages on the display of the keyboard |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
32 |
Auto device configurator |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
33 |
Arabic / English number display swap support |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
34 |
all counter and waiting area
LED displays compatible |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
|
35 |
distributor, cable compatible |
+ |
+ |
+ |
+ |
+ |
+ |
+ |
|
36 |
size of the queue on totem can be displayed |
+ |
+ |
+ |
+ |
+ |
- |
+ |
|
37 |
size of the queue on ticket can be displayed |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
38 |
clerk may select the task(s) |
- |
+ |
- |
- |
- |
- |
- |
|
39 |
task's name on the ticket |
- |
+ |
+ |
+ |
+ |
+ |
+ |
40 |
online monitor |
- |
- |
+ |
+ |
+ |
+ |
+ |
41
|
up to X ticket dispenser(s) in the system |
1 |
1 |
1 |
n |
1 |
1 |
n |
42
|
waiting area display functions on a 19" or
plasma TV with DVD or TV programme |
- |
- |
+ |
+ |
+ |
+ |
+ |
43
|
closing codes for better identification
of the service executed |
- |
- |
+ |
+ |
+ |
+ |
+ |
44
|
task explanation with smaller fonts
on TC03, TG01 and TC11 |
- |
- |
+ |
+ |
- |
- |
+ |
45 |
desktop ticket dispenser with POS printer
on the reception |
- |
- |
- |
+ |
+ |
+ |
+ |
46 |
easy/express/auto client call function |
- |
- |
+ |
+ |
+ |
+ |
+ |
|
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* Basic and Basic+ keyboards are compatible. Standard and Pro keyboards are compatible. |